No Call No Show
When it rains, it pours. Literally.
It was raining hard Tuesday night, I thought about not coming in to work because a mini
Here’s how the conversation went:
I gave my name and department
Me: I won’t be able to come in today because I’m stranded.
Prick from WF: (after looking me up in his system)
So you can’t come in due to (sic) flood?
Me: Yes
Prick from WF: What time is your shift? (even though it shows in his system)
Me: 9:00pm
Prick from WF: So you’re calling in a few minutes before your shift starts? You’re suppose to call in 2 hours before your shift starts if you’re going to be absent.
Me: I was on my way to work but I can’t get a ride because of the knee deep water in the area.
Prick from WF: (as if not hearing anything that I’ve been saying) I’m going to tag this as
A … no-call ----- no-show.
ME: What? I’m at a sari sari store right now making this call. The reason I’m here, stranded, is because I wanted to come in but can’t… again because of impassable roads and all. You can come and pick me up here if you like.
Prick from WF: (as if not hearing anything that I’ve been saying, again) I’m going to give you a confirmation number and will transfer you to a TM (TL). Your confirmation number is……..
Me: (Right, like I was going to whip out a pen and paper or my mobile phone at a sari sari store). OK.
Prick from WF: I’m transferring your call now, don’t hang up.
Me: I WON’T
Unknown TM: Hello
Me: Who’s this?
Unknown TM: I’m ****
Me: (didn’t quite get the name) Can I talk to TM ****?
Unknown TM: He’s not around but I’ll handle your concern.
Me: OK. I’m not coming in because (repeating myself again)…
Unknown TM: You’re supposed to call 2 hours before your shift….you’re aware of that, right?
Me: But I didn’t plan on not coming in, it’s just that I’m stranded right now. Should I have called 2 hours before every time it rains hard?
Unknown TM: You live in the area so you should know if flood is going to be a problem.
Me: (silence)
Unknown TM: (Thinking he’s got me stumped) Am I right? You can come in late if you don’t want to get a NCNS.
Me: So you’re telling me to wait the rain and flood out?
Unknown TM: Yes.
Me: (silence)
Unknown TM: Just text or call *** if you decide to come in or not.
Me: Ok.
To be continued…NOT
2 comments:
hi im Jennifer! well, im ur officemate here in sitel --as if not obvious?-- uhm, regarding this concern that you have, i can relate to that! not only it happened to me once but thrice...and it really sucks...
esp the WORSEFORCE i mean workforce...such a pain on the ass!
if you want to respond to this comment better look for me in friendster, its JUZ4SPHINX@yahoo.com
id like to invite you too as a writer on my site at wetpaint.com...
c yah!
Worseforce, hahahah.
Thanks for dropping by :-)
I'll surely look you up!
Have a great day at work!
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